To initiate a return, please login to your account. Select the order number which contains the item you would like to return. Select Returns Request on top right hand side and fill in the information for your return. Once we receive the Return Request, we will process it on our end and communicate with you by phone or email if there are any questions or concerns. DO NOT RETURN THE ITEMS TO BRIDGE KITCHENWARE!
A Return Authorization Number is required for all returns. Returns must take place within 14 days of receipt of order. Merchandise must be UNUSED and RE-SALEABLE condition in the original packaging. Unfortunately, we cannot refund to the customer the shipping & handling charge.
All returns from Paderno, Frieling, Harold Import, European Gift, Hammer Stahl and Wusthof will be assessed a 25% restocking fee charged by these manufacturers.