Return Policy: All returns require a Return Authorization Number, please email us at Customerservice@bridgekitchenware.com for a RMA# and a return address for shipping. Returns must take place within 14 days of receipt of order. Merchandise must be UNUSED and RE-SALEABLE condition in the original packaging. Unfortunately, we cannot refund to the customer the shipping & handling charge.
Special Orders & Drop Ship Items: All Special Order and Drop Ship returns may be assessed a Re-Stocking fee. Paderno,Frieling, HIC and Wusthof Items will be assessed a 25% restocking fee,
Closeout Items: Closeout items are considered Final Sale and cannot be returned.
Damage Claims: Must be reported within 7 days of receipt of order. Please provide pictures of any damage and packaging.